Support for Young People and Parents

I Need Help Finding Education, Employment or Training

How Can the NEET Support Service Help You? - Video Transcript


I am in Year 11 and home educated or not in school

If you would like to talk to someone about getting into a Kent school, please contact the Educated at Home team.

Email Education at Home

If you would like to discuss your options after Year 11, please contact The Education People by calling 03000 422 814 or...

Email NEET Support Team


I have left Year 11 and am not in education, employment or training 

If you have left Year 11 there are a number of options open to you: 

  • full-time education
  • employment
  • employment with formal training (e.g. an apprenticeship)
  • self-employment
  • training that will help you get ready for your next step. 

If you would like to discuss your options with a member of the NEET Support Team, call us on 03000 422 814 or...

Email NEET Support Team.

More Information


Our friendly and dedicated team can help support you if your plans don’t work out after you finish Year 11, or any time until the end of Year 13.

We are a non-judgemental and supportive service, with advisers allocated to each area of Kent, who will be able to offer guidance specific to your location. We will listen to you and help explore all your options, making a plan to get you where you want to be.  

You will be able to access one-to-one support to help you make your own decisions. This is offered in a way that suits you - by phone, email or in person.

If you don’t know what you want to do, we will help find opportunities and experiences that will help you choose a next step, so you can make an informed decision.

  • Support looking for apprenticeships.
  • Searching and applying for job vacancies.
  • Finding out about all your training options.
  • Writing a CV.
  • Help finding specialist support for other issues.

If you are currently not in education, training or employment, then please get in touch with us so that we can provide you with the most appropriate support.

We know it can be difficult to decide what you want to do or to find a course that will get you started on the road to your career, but our team has a wealth of knowledge, resources and advice that we want to share with you.

There are four Young People’s Participation Officers, each covering an area of Kent.

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The Education People work on behalf of Kent County Council to stay in touch with young people during Year 11 and through to the end of Year 13. It is the statutory duty of Kent County Council to keep in touch with young people after Year 11 to see what they are doing with regard to education, work, or training. Tracking young people’s participation is a key element of these duties. 

Local authorities are required to collect information about young people so that those who are not participating, or are NEET (Not in education, employment or training), can be identified and offered support to get back into some form of education or training. Robust tracking also provides the local authority with information that will help to ensure that suitable education and training provision is available and that resources can be targeted effectively. 

Our team of Young People’s Participation Officers carry out this duty and will be in touch at various stages throughout the year to ensure things are going smoothly for you, offering one to one support and guidance, and to keep our records up to date with your current destination or plans. The team can signpost you to courses, open days, webinars and refer you to support services (where needed).

To find out more about how we collect, store and process your personal information, please read our privacy notice below.

Staying in Touch and Supporting Young People Privacy Notice